•  
  •  

FAQ

Contact us today!

Please enter your details here to make an enquiry.

Reload
Frequently Asked Questions

Booking

How do I book a therapist to come to my office/event?
You can book by contacting Think Balance on +41 44 585 35 89 or +41 76 803 49 97 or by sending a written enquiry to info@thinkbalance.ch

What happens after I book a therapist?
You will be contacted via email with more information regarding your customised package.

What is the cancellation procedure?
We understand that on occasion it may be necessary to cancel or reschedule an appointment. As a courtesy to our other clients and therapists, we ask that you provide us with a minimum of 48 hours notice if you need to cancel or reschedule your appointment.
Appointments cancelled within 48 hours will incur a 50% charge and within 24 hours will incur a 100% charge. We recommend that all cancellations are made by phone rather than email – please call and speak to a member of our team on +41 44 585 35 89 or +41 76 803 49 97

Offers & Prices

What are the different packages you are offering?
Think Balance is offering personalised services in Office Massage and Exhibitions & Events.
Office Massage brings spa treatments into your workplace, by customising them to suit office environment. You can choose from 3 packages:
Exhibitions & Events package helps your business to stand out at exhibitions, events, product launches, awards or corporate parties. It will help people to associate your business with wellness, positivity and health. A therapist at your stand will definitely draw attention! We are offering the following packages:
You can read more about each treatment on our website, or please do not hesitate to contact us.

What can I expect when I book a therapist from Think Balance?
A fully qualified and insured therapist will arrive to your office/event venue and set up the treatment area. We just need a quiet corner/meeting room (with a power socket for Workplace Wellbeing treatments). More information can be obtained by contacting the team.

How much do the services cost?
For more details on pricing, please contact Think Balance directly.

Treatment

Do I have to get undressed?
No, treatments are performed on fully clothed clients. For Reflexology treatments, shoes and socks will need to be taken off. Therapist may ask the client to remove bulky jewellery or headwear.

Do you use any oils or creams?
No oils or creams are used, with the exception of Reflexology treatments, where at client’s discretion a small amount of Reflexology balm can be used.

I have a health condition – can I still have a treatment?
Please notify your therapist prior to the treatment whether you are suffering from any serious health conditions, or are pregnant. Unfortunately, according to insurance policy, we do not provide massage treatments to pregnant ladies in first trimester. 

How long do the treatments last?
A minimum booking time is 2 hours. During that time, treatments can last anything from 10 to 20 minutes for Massage treatments and 30 minutes for Reflexology.